Professional Call Center Solutions to Grow Your Business.
Your customers are calling. Are you ready to answer? At Mahaz Systems, we provide reliable, friendly, and expert call center services that ensure you never miss an opportunity. Let us be the voice of your business.
Mahaz systems experts engage your customers across voice, chat, email & social. We are specializing in customer care. We handle all the customer care problem and reduce your workload.
Mahaz systems offer telesales services for the companies to sell their product and boost up their collection. Our expert staff is specialize in the selling. We sell your product to maximum
Mahaz systems offer technical support services. We have experts that do all the technical support by call, email, chat and more. We have staff that is technically trained and expert in CXM.
Mahaz systems professionals take the customer from service to sales. We increase your collection by making maximum sales. It is our prime duty to get your services and generate maximum sales.
Mahaz Systems offer win-back services to the companies.We reactivate your customer who stopped using your product. We regularly engage your customer and try to get them back.
Mahaz systems offer customer retention services for the companies to maximize your clients. We hold all the clients and try to make a strong
relationship with customer that last long.
We don’t just answer calls; we enhance your overall customer experience.
📈 20-40% improvement in customer retention
📈 15-35% reduction in customer churn
📈 30-50% Maximum Issue resolve rate
📈 25-45% Increase in customer lifetime value
📈 23-45% Increase in customer positive response
📈 20-40% Improvement in CSAT
📈 23-45% 20-30% Lower Support Costs
📉 10-20% Reduction in Refund Requests
📈 35% Improvement in Agent Productivity
📈 40% Fewer Repeat Contacts
1000+ Chats Responded on daily basis.
The most important method of customer relationship is the live chat. It can be used for timely response and it is most suitable method for client satisfaction. It is very proud for Mahaz Systems to provide Live Chat services that integrate with the websites, application and the apps through specified live chat applications. Our highly trained professionals quickly respond as per customer requirement. Our experts engage with customers for very effective and personalized experience. We ensure to make a very strong relationship with our customer that never ends. It is our priority to response as per customer demands. We maintain a very humble attitude and give the customer a chance to make a healthy relationship.
10,000+ Emails responses a Day
Another most professional way of communication is the email. It is the most professional way to deal with clients in most elegant and professional way. Our highly educated staff have expertise in providing email support services as per your needs. This is the MAHAZ SYSTEMS that leads in the customer support services in the most professional and highly engaging way. Our team of professionals make sure that customer queries respond very effectively. Customer satisfaction is our priority. We always make sure that customer leave after satisfaction.
10000+ VOICE CALLS A DAY
The other most important method of the direct communication is the voice call. It is very proud for MAHAZ SYSTEMS to offer voice support response system to our clients. We have professionally trained staff with years of experience and dedication. Our expert and multilingual staff arose a sense of trust and confidence in the customer that foster long relationship. We build trust and arose a sense of confidence in the customer with out most highly qualified staff in the most humble and elegant way. We give the chance to the customer to fully express his problems and queries so that we can better handle all the problems. We trained our staff from the highly professional trainers to make sure 100% client satisfaction.
1000+Everyday Content
Pieces got Moderated on the Social Media MAHAZ SYSTEMS offer content moderation services for the clients to regularly engage customer on the social media. We feel the customer a very great and exciting experience on the social media. We moderate the content on the social media as per the community guidelines. We flag and filter the most harmful content on the social media so that it does not harm our clients online reputation brand. Our standard procedure is to regularly update, monitor and filter the content. This is the most effective content moderation technique we performed for our clients.
24/ 7 / 365 We do real-time data analysis for over
MAHAZ SYSTEMS experts offer advance data analysis services to our clients with the help of AI and highly advance tools like Power BI, Tebra, SQ and Excel. Our highly qualified staff do proper data analytics on all the data and give a very detailed report by 24/7. We give a very detailed insights about the progress and give proper information to make better decision. It is our responsibility to do business intelligence and give you a proper line of action to make better decision about the future. We unlock the true potential of data and give a proper insight about the strategies and plan about the upcoming time.
1,000+ Products Sold on daily basis
Mahaz Systems have a highly qualified and highly skilled sales team that achieve your selling targets in low time. We have expert staff that generate leads, sold maximum products, engage customer via phone, call, chat and sms. We are leaders in this field due to trained staff and due to years of practical on ground experience. We also track performance and give a proper comprehensive report to make a better analysis and do predictive analysis for then future and suggest a proper method to overcome future challenges. We optimize our plan of action and strategy to
overcome upcoming challenges.
© 2020 Mahaz Systems • All Rights Reserved
